RateFast Express Providers FAQ

Q: What is RateFast Express?

A: RateFast Express is an impairment rating service used by medical providers, adjusters, and nurse case managers to create fast, accurate, and consistent impairment reports (Permanent and Stationary Reports) for workers’ compensation stakeholders.


Q: What’s included in the RateFast Express impairment report?

A: The RateFast Express Impairment Report includes all elements needed for case settlement.

  1. Summary of history, examination and diagnostic testing relied upon.
  2. Whole Person Impairment (%WPI) with references to the AMA Guides and state-specific rulesets.
  3. Apportionment
  4. Future Care
  5. Work Status


Q: How does RateFast Express work?

A: Case documents are securely sent to RateFast Express.

The impairment report is created, formatted, and returned within 3 to 5 business days.

Depending on the plan, RateFast collects payment either from the provider or the insurance carrier.


Q: What do I need to submit from the chart for RateFast Express to create my impairment rating report?

A: Doctor’s First Visit (DFR), the last Primary Treating Physician’s (PTP) report, surgical reports, the latest diagnostic tests, and consultant reports.


Q: How accurate are RateFast Express impairment ratings?

A: RateFast Express impairment reports are among the most accurate and rigorous in the industry. When generating an impairment rating, RateFast Express analyzes all relevant parts of the patient’s chart using proprietary algorithms with direct QME oversight to ensure consistency, objectivity, and reproducibility.


Q: Where can I see a sample RateFast Express impairment report (Permanent and Stationary Report)?

A: Click here to view a sample RateFast Express impairment report.


Q: How do I get started with RateFast Express?

A: Call (707) 304-7150 or email express@rate-fast.com


Q: Why do I need RateFast Express to create an impairment rating report for me?

A: Impairment reports are required on all industrial injuries in accordance with state guideline and labor code.  Creating accurate impairment reports is confusing and time consuming for providers and staff. RateFast saves doctors valuable time and  reduces letters of inquiry about impairment reports.


Q: Will insurance carriers and state regulators accept RateFast Express reports?

A: Yes. RateFast Express reports are impairment ratings created on the basis of the medical provider’s own report of signs, symptoms and physical exam findings. The rating rule set (e.g. the AMA Guides) are directly applied to the content of the report.

In areas where the AMA Guides are less defined, proprietary weight-averaged values are used to prepare the data prior to application of the values. This approach to impairment rating is historically well accepted by carriers and regulators among our clients.


Q: What if a stakeholder (e.g. Insurance Carrier, Rating Unit, or attorney) has questions regarding the report?

A: RateFast Express will review any letters of inquiry and create a response for our client within 3 to 5 business days at no additional charge.


Q: How much does the RateFast Express impairment reporting service cost medical clinics/physicians?

A: RateFast Express is free for providers on the RateFast Express Free plan. RateFast collects payment directly from the insurance carrier. For RateFast Express Premium providers who prefer to sign and bill their own reports, please contact us so we can assess your practice's needs and determine pricing.