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Last updated February 15, 2023
This Website Privacy Notice describes how Alchemy Logic Systems Inc. dba RateFast (“we” or “RateFast”) collects and uses any personal information that you may give to us and that may be gathered when you visit our website, use RateFast services, or otherwise engage with RateFast. By engaging with RateFast, you are accepting our practices.
California residents, see our CCPA Privacy Policy here. To correct inaccurate personal information that we have about you, or to limit the use/disclosure of your sensitive personal information, click here.
RateFast collects different categories of personal information from site visitors. What information we collect will depend upon what you use our website for such as requesting more information about trying RateFast through our Contact page, opening an account through the Sign Up page, joining an existing account through the Join page, submitting information to a third-party through the RateFast Injury Launch page or providing information after you have logged into your RateFast user account.
If you do not want your personal information processed as described in this statement, do not access or use our website. If you are a California resident, see your rights under CCPA here. If you are a California resident and wish to limit the use of your sensitive personal information, click here.
Personal Information you give to us: We collect information that you manually enter into our website or that you provide to us by any other method. This information includes your name, email, phone or cellphone number, credit card, billing information, address, industry, and other information you choose to provide.
Automatically Disclosed Personal Information: Every website you visit collects certain pieces of information that are automatically disclosed to the webhost, such as the IP address of your device, device and connection information (including browser type, internet service provider, operating system, and referring/exit pages), site pages, content viewed, interactions on our website, frequency of visits to our website, the perceived location of your device, the time of your visit and other information collected by cookies. This site, like most other sites, records this basic information about your use of the website. This anonymized information is traced via our webhosting services, as well as Google Analytics, a common analytics platform. You may opt out of Google Analytics data gathering using Google’s web browser plugin. Websites carry a lot of data like pictures, video, sound, information that you, the user, has entered, etc.
Cookies Notice and Do Not Track: “Cookies” are small pieces of data sent from a website and stored in your web browser while you are on the site, to save resources for the network. RateFast’s website uses cookies, tags, and web beacons for different purposes, including to provide you with information based upon your browsing preferences, regional and geographic preferences and saving your settings. Most browsers accept cookies by default. You can change your web browser settings to alert you when you receive cookies, or to not accept cookies.
RateFast collects information from users of our website to provide you with our products and services, information, special offerings, customer service, and to improve and update our website and to help us better understand visitor and users’ needs and interests. For example, we use personal information to:
Providing information is optional, but it is necessary to provide you with RateFast services or to access certain content on our website. In such cases, if you do not provide your information, we may not be able to provide you with the requested services.
By providing us with your email address or other contact information, you are agreeing to be emailed or otherwise contacted by RateFast. Your email address may be combined with other information about your use or access to our website and your contact information will be stored in our marketing lead generation system. You may unsubscribe to any marketing emails at any time through each individual marketing email or by emailing info@rate-fast.com and requesting to
be unsubscribed.
We use anonymized user-submitted information including anonymized patient data for research and development of RateFast software’s algorithms. We do not use your information to make automated decisions. This personal information may be used by us to understand where users are coming from and how users behave on our website. The goal of collecting this information is to enhance the website and improve communication with our users. We do not sell this information to advertisers.
RateFast may share personal information as follows:
We use security software, including virus and firewall protection, disaster recovery capabilities, password protection, multifactor authentication, backup services, employee training, and penetration tests among other measures to protect your personal information. We regularly review our business practices for compliance with policies and procedures governing the security and confidentiality of information. Our security policies and practices limit employee access to confidential information and provides that personal information can only be disclosed to authorized persons.
Please note that your ability to access some services and content may be password protected and subject to multifactor identification. We advise that you to do not share your password with anyone. We also recommend that you sign out of password-protected services at the end of your session.
Creation of new user accounts and practice accounts via the Sign Up form requires providing credit card information and other billing information. By providing billing information, users consent to share this information with RateFast and Authorize.Net Payment Gateway (https://www.authorize.net/), and agree to the policies of Authorize.net. Note that RateFast does not save your full credit card details but Authorize.Net may.
By submitting information via a RateFast Injury Launch form, users consent to sharing information with RateFast and with the third-party organization associated with that Injury Launch form. By using a RateFast Injury Launch form, users consent to the privacy policies of these third-party organizations. Links to the websites of these organizations may be found on each individual Injury Launch form.
We offer the services of third-party sites and business relationships to enhance your use of RateFast. If you choose to use a third-party service provider, you will be accepting that vendor’s privacy policies. RateFast expressly disclaims any responsibility for those vendors and for personal information provided by you to them. RateFast is providing these links to you as a convenience.
RateFast may also use third parties or service providers to help with auditing interactions and transactions with you, addressing security, fixing errors, helping us with advertising or marketing, maintaining accounts and providing customer service, helping with our internal research, and verifying product and service quality or safety.
This website is not meant for use by children. RateFast does not sell services or products to anyone under the age of 18.
The Children’s Online Privacy Protection Act (COPPA) applies to websites and services that intend to collect information from children under the age of 13. Our services are not directed to children under the age of 13, nor do we knowingly collect information from children under the age of 13. For more information on COPPA, please see the FTC website:
https://www.consumer.ftc.gov/articles/0031–protecting–your–childs–privacy–online
You can request to have all of your PII (personal identifiable information) sent to you by emailing RateFast at info@rate-fast.com.
By using our website, you consent to the collection and use of your personal information as described in this Privacy Notice. You have the right to withdraw your consent at any time. To withdraw consent, you should terminate the use of the website and take all steps required to terminate any user agreements you have with RateFast by emailing info@rate-fast.com.
If you have any questions, you can contact RateFast at:
Alchemy Logic Systems, Inc.
2360 Mendocino Ave
Suite A2-325
Santa Rosa, California 95403
Or send an email to info@rate-fast.com.
RateFast updates this notice from time to time, including by making material changes. Any such changes will be effective immediately upon being posted, unless otherwise stated. Each time you visit our website, review this notice for the latest information about our privacy practices. Continued use of the website will constitute consent to the terms of this Privacy Notice.
This Privacy Notice is effective as of February 15, 2023.
Effective: February 15, 2023
This privacy notice and policy for California residents (“CCPA Policy”) supplements the information contained in the RateFast.com Privacy Notice. This CCPA Policy applies solely to visitors, users, and others (“Consumers” or “you”) who reside in the State of California. We adopt this CCPA Policy to comply with the California Consumer Privacy Act of 2018 (“CCPA”). This CCPA Policy should also be read together with other applicable RateFast policies. Terms defined in the CCPA have the same meaning when used here. You can download a PDF version of this notice and policy here.
The disclosures in this section apply solely to the extent the CCPA applies to the information and data processing activities in question. Please note that the CCPA has a number of exemptions, including for certain personal information that we collect when providing services to business customers communication (“B2B personal information”). Therefore, the CCPA Policy may not apply to certain information that we describe below.
We collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device (“personal information”). Personal information does not include:
In particular, we have set out below the categories of personal information we may have collected about California residents within the last twelve (12) months. For each category of personal information we have collected, we have included the reference to the enumerated category or categories of personal information in California Civil Code Sec. 1798.140(o)(1) that most closely describe such personal information:
| Category | Examples |
| A. Identifiers. | A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, passport number, or other similar identifiers. |
| B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)). | A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories. |
| C. Protected classification characteristics under California or federal law. | Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information). |
| D. Commercial information. | Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming or viewing histories or tendencies. |
| F. Internet or other similar network activity. | Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement. |
| G. Geolocation data. | Physical location or movements. |
| H. Sensory data. | Audio, electronic, visual, thermal, olfactory, or similar information. |
| I. Professional or employment-related information. | Current or past job history or performance evaluations. |
| J. Inferences drawn from other personal information. | Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. |
| K. Sensitive personal information. | Sensitive personal information is a specific subset of personal information that includes certain government identifiers (such as social security numbers); an account log-in, financial account, debit card, or credit card number with any required security code, password, or credentials allowing access to an account; precise geolocation; contents of mail, email, and text messages; genetic data; biometric information processed to identify a consumer; information concerning a consumer’s health, sex life, or sexual orientation; or information about racial or ethnic origin, religious or philosophical beliefs, or union membership. Consumers have the right to also limit a business’s use and disclosure of their sensitive personal information. |
We obtain the categories of personal information listed above from the following types of sources:
RateFast collects, uses, retains, and discloses your personal information for the purposes described below:
With respect to de-identified patient information, we disclose such information to third parties only when permissible pursuant to our contractual commitments with customers and in accordance with Health Insurance Portability and Accountability Act (“HIPAA”) requirements or other applicable law. We employ the safe harbor method or the expert determination method, as enumerated under HIPAA. Those third parties to whom the de-identified data is disclosed are third party service providers/vendors with whom we have relationships and/or academic researchers and/or institutions that are contributing to the improvement of healthcare.
In the preceding 12 months, RateFast disclosed the above categories of personal information to the following categories of third parties for a business purpose, in some cases as directed by you.
You may have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Depending on your request, this may include:
You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies. For California residents, the CCPA also provides a right to opt out of the sale of your personal information. At this time, we do not sell your personal information, except to the extent that the sharing of cookie information for purposes of targeted advertising constitutes a “sale” under the CCPA. To exercise your options with respect to cookies, please select “Cookie Preferences” on the banner that is visible at the bottom of our website, or click link on the bottom of athenahealth.com labeled, “Cookie Preferences”.
If you are a California resident, under the CCPA you may request that we disclose what personal information we collect, use or disclose about you (“right to know”) and to request deletion of personal information.
Under the California Privacy Rights Act (CPRA), you have the right to correct inaccurate personal information that we may have about you and you have the right to limit the use and disclosure of your SPI (sensitive personal information).
To exercise any of your rights regarding your data, please submit a verifiable consumer request to us by either:
Alchemy Logic Systems, Inc.
2360 Mendocino Ave.
Suite A2-325
Santa Rosa, California 95403
Only you or a person legally authorized to act for you may make requests related to your personal information. The request must include documentation that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative, which may include:
We cannot substantively respond to your request or send personal information to you if we cannot verify your identity or your authority to make the request and confirm that the personal information relates to you, except in cases where the CCPA, CPRA, or other state specific laws, do not require a verifiable request for a response. Making a verifiable consumer request does not require you to create an account with us. We will use personal information you provide in a verifiable consumer request only to verify the requester’s identity or authority to make the request and to maintain a record of your request.
Contact For More Information
If you have any questions or comments about this notice and policy, the ways in which we collect and use your personal information, your choices and rights regarding such use, please do not hesitate to contact us at:
Postal address: Alchemy Logic Systems, Inc.
2360 Mendocino Ave.
Suite A2-325
Santa Rosa, California 95403
Email: info@rate-fast.com
U.S. Patent No. 11,461,848; 11,625,687; 11,848,109; 11,854,700 B1; patents pending.